I've always assumed that if something rings up the wrong price when you're checking out, then you either 1. get $3 off of your total order, or 2. get the item free (which ever is less). Not so, my friend. If you decide to tell the cashier that the price is wrong and s/he corrects it, the RPG is not put into play. Apparently, You have to have paid for the item at the wrong price and then go to the Customer Service desk to get the $ back. Technically, the print on the checkstand about the Right Price Guarantee says if Wal-Mart charges you the wrong price, then the guarantee comes into play. Do you know how much of a hassle this is with anywhere from 2 to 4 kids in tow? They must bank on the fact that it is too much of a hassle for most people to deal with.
Wal-Mart's "Right Price Guanantee" - Phooey!
March 7th, 2008 at 06:02 pm
March 7th, 2008 at 07:42 pm
You didn't expect them to give you something for free did you?
March 8th, 2008 at 08:34 am
March 8th, 2008 at 09:07 am
I had a very bad experience at WM two days ago, and I plan to email or call corporate. (I have done it before and they WILL get back to you.)
March 10th, 2008 at 06:16 am
March 10th, 2008 at 11:58 am
June 24th, 2008 at 11:20 am
Yes! I expect them to give me something free. I am tired of having to police the price of every single produce item and battle for the correct price and/or the credit for the guarantee. They are notorious for big signs visible from the door with plums or other produce "reduced" to a great price. Then when you stock-up on the item and check out the sale price has not been marked down in the system. If you count al